At Johan’s Limo Service, your privacy and trust are of the utmost importance to us. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you engage with our services.
Information We Collect:
We may collect the following types of information to provide our transportation services:
Personal Identification: Name, phone number, email address, and identification documents (when required).
Booking Details: Pickup and drop-off addresses, travel dates and times, flight numbers (if applicable).
Communications: Any correspondence through phone, text, email, or contact forms on our website.
How We Use Your Information
- Your personal information is used solely for the purposes of:
- Confirming and managing your bookings.
- Providing timely and personalized transportation services.
- Communicating important updates related to your ride (e.g., confirmations, changes, emergencies).
- Enhancing our customer support and improving overall service quality.
- We do not sell, rent, or share your personal data with third parties, except where required by law.
Data Storage & Security
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss. Information is stored securely, and access is limited to authorized personnel only.
Your Rights:
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections or updates to your data.
- Request deletion of your data (subject to legal or operational obligations).
- Opt out of promotional or non-essential communications at any time.
- To make such a request, please contact us using the details provided below.
Third-Party Services:
To deliver efficient and professional service, we may use trusted third-party providers for:
- Booking and scheduling systems
- Email and communication tools
- Data storage and customer relationship management (CRM)
- These providers are bound by confidentiality agreements and only process data as necessary to support our services.
Cookies & Website Analytics
If our website uses cookies or analytics tools (e.g., Google Analytics), they are used solely to enhance user experience and monitor site performance. You may disable cookies through your browser settings if you prefer.
Changes to This Policy
We may occasionally update this Privacy Policy to reflect operational or legal changes. The most current version will always be available on our website. We encourage you to review it periodically.
Contact Us
If you have any questions or concerns about how we handle your information, please reach out to us:
Johan’s Limo Service
📞 Phone: +1 718) 341-5500
📧 Email: contact@johanslimousine.com
